- The e-mail address you provide will be used exclusively by GasDetectorsUSA.com for the purpose of providing you with the product information
and support you request. GasDetectorsUSA.com does not send unsolicited email, nor do we sell our e-mail lists.
- You can contact us via email for any questions or complaints to
sales@GasDetectorsUSA.com or call us at 832-615-3588.
We promise a response the next day or earlier.
- Delivery:
GasDetectorsUSA or providers shall not be held liable for damages or penalties for delay
in delivery or failure to give notice of such delay in the event the delay is caused by the elements, acts of God, acts of purchaser,
fire or floods, labor stoppages, accidents, riots, acts of terrorism or other delays beyond the reasonable control of GasDetectorsUSA or providers In
the event of such occurrence, purchaser may at their option cancel or reschedule the order or that portion of the order so affected.
Title to all goods provided under these terms remains with GasDetectorsUSA or providers until goods supplied are paid for. Purchaser is responsible
for damage or loss from the time the shipment leaves GasDetectorsUSA or providers.
- Export Restrictions:
If the item is intended for export or re-export, it is the Buyer's responsibility to comply with all applicable international and
national laws that apply, including U.S. Export Administration Regulations, end-user, end-use, and destination restrictions issued
by U.S. and other governments. The sale, transfer, transportation or shipment outside of the U.S. of any product prohibited or
restricted for export without proper export licensing or other compliance with U.S. export control laws and regulations is strictly
prohibited.
- Cancellation or Returns:
Confirmed orders may not be cancelled or substantially changed without written acceptance by GasDetectorsUSA of cancellation or
return in writing, and customer may be charged a cancellation or restocking fee. Certain limited-shelf-life components (ex:
electrochemical sensors) ordered and subsequentially cancelled or returned may incur a 100% restocking fee.
If GasDetectorsUSA approves a cancellation or return request, the following charges will apply:
- Cancellation within 24 hours of initial order acceptance – No Charge
- Cancellation after 24 hours but before initial shipment – 50% of list price on standard items; 100% of list price on
limited shelf-life items and any non-standard parts specific to this order.
- Returns up to 3 months – 50% of list price restocking fee on standard items; 100% of list price on limited shelf-life
items and any non-standard parts specific to this order.
Products returned for credit must be in new and unused condition and complete with boxes and manuals.
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